The new IT rules have been made for every social media platform to comply with the Indian laws.
The central government has announced that it’s mandatory for the social media platforms like Facebook, Instagram, YouTube and Twitter to follow the Information technology Amendment Rules 2022, (Intermediary Guidelines and Digital Media Ethics Code) to accede by the provisions of the Constitution of India on Friday, 28th October 2022.
The newly established rules state that the Ministry of Electronics and Information Technology will construct Grievance Appellate Committees (GAC), which will benefit the users who were unhappy with the way the social media platforms used to respond to the complaints made.
Each Grievance Appellate Committees will be comprising an ex-officio chairperson and two independent members appointed by the Central Government.
The Grievance Committees will be established in next three months.
According to the Amendment rules, the Grievance Committee officials appointed should respond to the complaints within the 24 hours.
The laws also state that if the users are not happy with the decision taken by the GAC officers than they can appeal to the committee within 30 days.
As the Minister of Railways, Communications and Electronics & Information Technology, Mr. Ashwini Vaishnaw stated in his tweet “Empowering users. Grievance Appeal Committee has been introduced for hearing appeals against decisions of Grievances Officer appointed by the intermediary.”
Regarding the Tesla Inc. CEO, Elon Musk’s takeover on Twitter by 44 billion US dollars, the State of Electronics and IT Minister said that all the social media platforms must follow the rules for intermediaries, regardless of its origin and owner.
The rules have been under change for a long time ever since the users have been appealing about the unsatisfying services provides by the social media platforms.
The draft of the IT Amendment Rules 2022 had been issued in the month of June, which will soon be enforced.
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