Roadrunnr to verify the background of delivery executives with InstaVeritas
Mumbai, India | Red Newswire | Dec 10, 2015 Last Updated at 12:15 PM IST.
Roadrunnr, the hyperlocal logistics company is tying up with background verification firm InstaVeritas for carrying out background checks of its delivery executives.
The tie-up came as a result of stringent background check system that the company aims to follow. Company said it is required because there is direct interaction between the executives and the customers.
Roadrunnr currently makes over 35,000 deliveries per day and has 5,000 delivery executives operating in 11 cities across the country. However, so far the company hasn’t experienced any major incidents.
Aneek Mukherjee, director of Roadrunnr said, “"At the most, address or name verification has not matched, but we have not really seen any criminal issues crop up yet.” According to the founder of InstaVeritas, Nikhil Mulchandani, the company does verification of delivery workers for more than 50 companies and whenever there is a red flag incident, they get alert through their tech integrated system.
Mulchandani said, "As the services aggregation industry evolves, developing a watertight screening framework is essential for any company whose employees are interacting directly with end customers.”
Source: ET Bureau