Bengaluru automates Ticket Vending at Railway Stations
Bengaluru, INDIA | Red Newswire. Oct 30, 2015, 02:57 AM IST. Source: dhns.
The sight of long queues at the ticket booking counters in Bengaluru City Railway station may become a thing of the past, as South Western Railway (SWR) has installed as many as 10 Automated Ticket Vending Machines (ATVM) at the station.
The SWR also palsn to install 16 Cash/Smart Card Ticket Vending Machines (CoTM) at its centre “to book train tickets in the least possible time”.
Sanjiv Agarwal, Divisional Railway Manager, SWR, formally inaugurated the facility on Thursday, by booking a ticket through the ATV machine.
Speaking to presspersons, Agarwal said that 42 ATVMs and 16 CoTMs had been sanctioned to Bengaluru Division, and they would be installed in a phased manner. Each ATVM cost Rs 1.5 lakh and CoTM, Rs 4.7 lakh.
Explaining the procedure to book tickets, Agarwal said the passenger has to purchase a smart card from counter No. 13 at the main booking office. The smart card, which is valid for one year from the date of purchase or from the date of recharge (whichever is later), costs Rs 100.
Out of this, Rs 50 will be accounted as refundable security deposit and Rs 50 (with a bonus of 5 pc) can be used for purchase of railway tickets through ATVM kiosks. Thereafter, the card can be recharged in various denominations ranging from Rs 20, Rs 50 and multiples of Rs 100 to Rs 5,000 at the counter. He added that the trilingual ATVM kiosks are user-friendly, operating in English, Hindi and Kannada.
The press note circulated at the venue, states that the Smart Card can be surrendered anytime. Clerkage charges of Rs 15 will be deducted and balance amount (excluding bonus) will be refunded. If a passenger holding a journey ticket purchased through an ATVM kiosk desires to cancel his journey, normal refund rules apply.
However, apart from clerkage charges, the amount of bonus credited towards this journey will also be deducted. Besides, a new line of twenty mobile charging kiosks, each equipped with 36 varieties of cell phone charging cables, were opened for public use at the railway station.